Our goals with a client are simple:
- We want to minimize downtime and increase productivity by maintaining the client's systems
- We want to eliminate data loss by setting up a proper backup system and disaster recovery plan
Our process is as follows:
The site audit is an inspection of the current IT infrastructure to determine what equipment needs replacing and what needs to be added.
The site audit takes into account the hardware, software, user requirements, backup procedure, networking equipment, printers and provides the client with a report detailing all issues and potential upgrades. It's a great way to understand the environment and how IT affects the business process.
Once we have listed the issues found in the audit, the next step is to stabilize the environment. The stabilization consists of upgrading your environment and educating your staff on best practices to help improve the workplace.
Once the environment has been stabilized it is time to create a plan to maintain it. Right after the stabilization we provide you with a proactive IT management plan to keep things in running order. We become your outsourced IT team and can assist you with all your IT issues.
Our goals with a client are simple:
